Posted on 

E-services and digital infrastructure as a measure of response to COVID-19

E-services are considered one of the greatest innovations of today. They improve the quality of service and provide alternative communication channels to their users.

The COVID-19 pandemic has drawn attention to the importance of technology and e-services, but also to the pivotal role of an effective, inclusive, and accountable government. As a result, this project focuses on the digital transformation of public administration through the development of platforms and advanced e-services. It also contributes to establishing efficient and simplified electronic procedures for citizens and businesses, as well as to improving data protection.

In other words, the project seeks to support the development of e-services, with the aim of simplifying bureaucratic procedures for citizens and businesses so as to make it easier for them to perform regular duties and exercise their rights. In this way, e-services will shorten and simplify procedures, minimise face-to-face contact and reduce paperwork as much as possible.

The outputs of the project include the e-Citizens portal and a data protection system in public administration authorities. In addition, the project will raise awareness among citizens and businesses about the importance and benefits of digital services and tools, while also enabling them to participate in creating services that are necessary to meet their needs.

Project name:

E-services and digital infrastructure as a measure of response to COVID-19

Sector:

  • Public Administration Reform

Start time:

23/01/2021

End time:

23/01/2023

Location:

Montenegro

Budget:

1900000.00€

Beneficiary:

Ministry of Public Administration, Digital Society and Media

More info:

https://www.gov.me/mju
www.facebook.com/Minjavneupravedigdrustvaimedija
https://twitter.com/javnaupravamne
www.instagram.com/min_javneuprave_cg/

News:

Additonal materials:

Grants

61603397_1385328671605262_6576750903443849216_n

Affirmative sign – the use of symbolic signs for the promotion of positive life values and affirmative action as a tool for prevention of peer violence

  • Implemented by the NGO Youth Cultural Center Herceg Novi, with an aim to contribute to preventing and combating peer violence by promoting positive values through creative interventions in public spaces. 250 students and 20 teachers participated in its activities and 25 creative workshops were conducted in primary and secondary schools. The workshops combined creative work, followed by discussions on diversity, friendship, tolerance, etc. Each series of 5 workshops ended with a joint painting of a fresco, which represents the positive values discussed during the workshops.
spektra

Action for TRANSforming the schools

  • Implemented by the Association “Spektra”, with an aim to contribute to the fight against peer violence towards trans gender youth. Within this sub-grant was established cooperation with key stakeholders: Ministry of Education, Institute for Education and UNICEF. Also, a Memorandum of Cooperation with secondary school "Mirko Vešović" was signed, and a plan of educational activities in that school is in making. The research "Responding to Violence: Research on Discrimination against Transgender and Gender-Variating Students in Secondary Schools in Montenegro" was conducted and presented, together with the "Guidelines for Creating a Safe School Environment for Gender Diversity". In cooperation with the Pedagogical Center, training for capacity building of transgender and gender-diverse activists for conducting education were organised. This sub-grant helped raise awareness on prevention and protection mechanisms against peer violence against transgender and gender-diverse students by creating and implementing an online campaign "To ring the violence".

Our Money

  • Implemented by the Association of professional journalists of Montenegro and the Trade Union of Montenegrin Physicians, with an aim to empower journalists and media to more effectively monitor public spending in Montenegro, as well as doctors and journalists to specifically monitor public spending in the health sector. As part of this subgrant, two training sessions were organised for both journalists and doctors. One training was organised on monitoring and reporting on budgetary spending; and the other one on monitoring of budget spending in the health sector. Additionally, a brochure compiling six investigative journalism articles (three on public spending and three on budget spending in the health sector) was prepared and published in print and online media.
Regional-Development-Agency-Ulcinj-Business-Association

Ulcinj’s civil society monitors public spending

  • Implemented by the Regional Development Agency" – Ulcinj Business Association, with an aim to strengthen the capacity of civil society organisations based in Ulcinj municipality to participate adequately in monitoring the spending of public funds. Within this subgrant, an analysis of the local budget spending of Ulcinj municipality was prepared and presented to the stakeholders; and training for 20 NGO representatives from Ulcinj municipality on monitoring of budget spending and participative budgeting was organised.

Our Money – Yours or Our Responsibility

  • Implemented by the NGO NADA – Herceg Novi, with an aim to increase the level of Herceg Novi citizens’ understanding of the budget cycle and openness of local self-government for participatory budgeting and civic monitoring of public money spending. NGO NADA compiled and submitted citizen’s ideas for infrastructure investments in Herceg Novi as an initiative to the local self-government for infrastructural local development and budget planning. Also, three initiatives on participative budgeting and budget transparency were submitted to the local self-government. Within the subgrant were organised a workshop on participative budgeting for 23 NGO representatives; round table on participative budgeting at the local level; as well as panel discussion and final conference on local budget and transparency.
More-transparent-concessions-for-the-exploitation-of-gravel-and-forest

More transparent concessions for the exploitation of gravel and forest

  • Implemented by the Democratic Centre of Bijelo Polje and Centre for Creative Skills, with an aim to strengthen the application of anti-corruption policies through raising the awareness of citizens in Berane and Bijelo Polje municipalities on the importance of combating corruption at the local level. As part of this subgrant, a research on concessions for gravel and forest exploitation in Bijelo Polje and Berane was conducted. Furthermore, two photo exhibitions were organised in Bijelo Polje and Berane on the state of the Lim River on several locations after concessionaire’s activities; and a video on state of the Lim River on locations where the concessionaires are exploiting gravel and sand was prepared and promoted.
Transparent-public-spending-on-Roma-inclusion-policies

Transparent public spending on Roma inclusion policies

  • Implemented by the “Walk with us” Phiren Amenca, with an aim to empower Roma’s civil society organisations to participate in monitoring of public spending. Therefore, within this subgrant a publication “Analysis of the financing of Roma people public policies on the local and national level” was prepared and published. In order to build capacities in budgetary planning and overseeing the budgetary spending for Roma people of CSOs dealing with Roma people’s rights and policies, two trainings were organised for their representatives, and a conference was organised to present research findings and recommendations to stakeholders.
becici-27okt43-2

Games of Chance – How to reach a more efficient and transparent system

  • It was implemented by the Institute for Legal Studies, with an aim to contribute to more efficient and accountable management of public finances in Montenegro. More precisely, the specific goal of this subgrant was to define guidelines for the development of new public policy for collecting and spending public funds from games of chance. Within this subgrant a publication ‘’Improving the efficiency and transparency of the games of chance system of Montenegro’’ was prepared, published and printed in 250 copies, with a total of 28 recommendations for different types of games of chance. One infographic with key research findings was prepared and published, and a conference was held to present research findings to interested parties and stakeholders. Also, 12 meetings with stakeholders were held to discuss institutional and overall reform of the games of chance system.

Our budget is our business!

  • Implemented by the Association of Youth with Disabilities, with an aim to contribute to control the spending of special contributions for the employment of persons with disabilities (PWDs) and the process of budget planning for measures of professional rehabilitation and employment of persons with disabilities. Within this subgrant was produced an Analysis on the financial aspects of the Law on professional rehabilitation and employment of PWDs 2019, with 33 recommendations; and a roundtable for presenting the analysis with more than 70 participants/stakeholders was organised. Additionally, guidelines on the payment of special contributions for people with disabilities were adopted and published on the Tax Administration’s website. A public advocacy campaign, including one TV show on the payment of special contributions for people with disabilities was conducted.

E-services and digital infrastructure as a measure of response to COVID-19

Fusce porttitor faucibus est, ac feugiat libero. Sed cursus justo erat, vitae dignissim turpis imperdiet vitae. Aliquam mattis odio sed lacus euismod, eget placerat diam consectetur. Fusce in erat sit amet orci euismod semper. Proin at tristique sem, at suscipit neque. Ut pellentesque sagittis leo, non ullamcorper libero rhoncus vitae. In hac habitasse platea dictumst. Suspendisse egestas nulla quis turpis gravida, vel convallis enim vehicula. Ut a luctus purus. Aliquam placerat, mauris at pellentesque fermentum, magna metus vulputate arcu, sed varius mi libero id lacus. Pellentesque consequat quam non tincidunt maximus. Nulla egestas lobortis ligula ut blandit. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Integer a urna at purus varius placerat vitae non turpis.

Implemented by the NGO Monitor Center for Media and Democracy, with an aim to help reducing the level of peer violence against Roma youth. In order to raise awareness of peer violence against members of the Roma community, this sub-grant included production of several research articles. In the research process were also involved journalists from the Roma portal “Romalitika”.